CC
CANDICE C
1 reviews | Active since Sept 2019
19 Sept 2019, 11:39
FNB
I have a Flexi savings account and i was able to transfer out of the account... but for some reason i am unable to transfer out of this account i contacted FNB via their chat service on the 10 September 2019 and spoke to Avishkar Singh who was not able to fix my query but assisted me with the transfer.
Once again i tried to transfer out of my Flexi savings account (had my hopes up for nothing) and to my luck i couldn't transfer any of my money.... i contacted FNB via the chat and the agent Michelle Bugana did not want to assist me with my transfer at all.
I guess i will just close all my account so much for a great bank
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Replies (2)
FNB (First National Bank)'s replyOfficial
19 Sept 2019, 12:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Sept 2019, 12:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s replyOfficial
23 Sept 2019, 09:12Good day Candice Christians Philander,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
We have received feedback from FNB's ***** department, as mentioned to you previously , they have advised that process will be followed and that feedback will only be provided to your bank. Please liaise with your bank.
Regards,
Hello Peter Team
087 575 9408
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
We have received feedback from FNB's ***** department, as mentioned to you previously , they have advised that process will be followed and that feedback will only be provided to your bank. Please liaise with your bank.
Regards,
Hello Peter Team
087 575 9408
FNB (First National Bank)'s reply23 Sept 2019, 09:12
Official
Good day Candice Christians Philander,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
We have received feedback from FNB's ***** department, as mentioned to you previously , they have advised that process will be followed and that feedback will only be provided to your bank. Please liaise with your bank.
Regards,
Hello Peter Team
087 575 9408
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
We have received feedback from FNB's ***** department, as mentioned to you previously , they have advised that process will be followed and that feedback will only be provided to your bank. Please liaise with your bank.
Regards,
Hello Peter Team
087 575 9408