FNB *******

FNB BAD CLIENT HANDLING AND ADMINISTRATION OF ACCOUNTS. I WENT TO FNB IN ORDER TO CHANGE CERTAIN INFORMAATIONS IN MY ACCOUNT. AFTER HAVING DONE SUCH I ASKED IF MY NEW PHONE NUMBER WAS IN THE SYSTEM, THEY SAID YES. WHILE I WAS DOING OTHER ENQUIRIES THE PIN CODE WAS SENT TO ANOTHER CELL NUMBER NOT MINE! FINALLY VIA THE ATM THE NUMBER WAS REVEALED AND CHANGED. I ALSO ASKED FOR A LOAN AND THE LADY SAID THAT IT WILL BE THROUGHT SHORTLY. I WENT AND BOUGHT SOME STUFF AT PNP AND ANOTHER SHOP AND TRANS WAS SUCCESSFUL. THEREAFTER ANOTHER TRANS WAS DECLINED, WORSE WAS THAT CHARGED R 95 FOR THE DECLINE! THAT IS UNACCEPTABLE. R 94 IS *******, FURTHER FNB MANAGERESS SAAID TO ME I SHOULD CHECK BALANCE BEFORE MAKING A TRANS!! THATS CRAZY SINCE THERE A WRONG CELL NUMBER IN SYSTEM AND WOULD NOT GET A BALANCE!!! A MANAGER WHO COMES OUT WITH SUCH SHOULD FIRED!! ALSO WHEN CHECKING THE REASON OF 94 CHARGE WITHING FNB TOOK 3 TIMES HAVING TO CALL BACK EVERY VERIFING ID FINGeR PRINTS TOE PRINT AND MOTHER NAME ETC. FNB MUST REVISE AND FIX WHATS WRONG AND REFUND THE ****** R 94 ASAP.CONSEQUENCES WILL BE TAKEN IF NOT.