****** FNB

Worse experience ever, so I had funds in my account early morning today 08/12/2019. So my son hasn't been well so I went to see my doctor so he can assist my son, his only five months old. So I go to doctor and before he attends to us we had to pay, so because I knew I had funds in my account I then paid with my card and it declined, I then checked in my account, I only see R266, I looking like a fool said there's an error i will refresh my app and everything will be sorted. I then tried again, it still declined. I called the call center and I spoke to Buhle Meyiwa, she said I opted for money to be transferred to my savings account and I never did that, she then told me that there's nothing she can do for me cause the funds will only reflect tomorrow. I wanted to speak to the manager and so she placed me on for 15-20 mins thereafter she tells me that the manager has stepped out. So till this very point we did not get help cause I'm now paying the consequences of FNB tryna save my money without my permission. My son's temperature is crazily high and his vomiting, I have no help for him because my funds were taken by FNB, I guess I'm still not going to sleep tonight cause of this ****** fnb and being so heartless. I am ****ed off cause my son's life is on the line now and I really don't know what to do cause I couldn't assist him and the clinic is forever full and I also have to stay away from work as well... Thanks FNB for putting my son's life in risk.