FNB

I have been struggling to have my banking accounts unblocked for about 4 - 5 days due to a CRS self certification form which I have e-mailed back to them on several occasions and every time they would requests it to be completed. I was at that stage already that I wanted to cxl all my account with FNB, also a debit order of R200 has been declined although I had more than R2000 + in my accounts, this gives me a bad reflection on my record. not 1 of the FNB employees would have taken the initiative in calling me to this regard, until a very professional gentleman from FNB named Wade De Late called me and within minutes my problem has been resolve. Wade is an asset for his FNB company and I would highly recommend him for his world class services and professionalism in customer services. Regards Mrs W Adams