Fnb

Been on call with fnb for 1hour 23 minutes they keep on putting me through to the next consulton only to close an account I don't have a fnb simcard I had to buy 200rand airtime while talking to another consulton they ended the call,I thought my airtime was finish but it was not meaning they ended the call without helping me so now I must buy more airtime cause they won't call me back..am closing my fnb account cause they from no help at all