FNB

Since 18 May I have been trying to find out why my Debit Card has been blocked for purchases on Takealot. I needed a fridge/freezer urgently and could not purchase although I had the funds to cover same. I have lost count of the number of phone calls I have made, people and departments I have spoken to at FNB. There doesn't seem to be anyone at FNB that has a solution to the problem. I was promised a phone call back by 22 May with a solution and am still waiting. At this time when we are encouraged to stay home and buy online it is not possible for me as although I have the money I can't spend it, FNB HAS BLOCKED ME FOR NO REASON OR SOLUTION.