Fnb

I demand a supervisor or competent staff member contact me. Fnb has the worst call centre. Both email, website contact forms, contact centre useless. No response. Spent 50mins being transferred from department to department.

App is a dudm Call centre agents don't listen. Just transfer.

Systems and departments are not even integrated enough to find me as a customer.

Homeloans, app, easy help desk, general enquiries have just transferred and iv had to reenter info over 9 times!