FNB

I am John Lemena and I've been a customer of FNB almost 10 years and this is how they treat me . 1-My monthly banking cost is almost R2000 How is it possible that I pay so much just for banking fees this is day light ******* 2-I have a personal loan and a revolving loan I wanted to settle the account today just to find that even if I asked for a settlement they provide me with a settlement that even higher that what I owe. No here comes the question what is a settlement amount. Is the banks not there to try and assist their clients instead of ripping them off. Just imagine there government announced a debt review where they could assist but my situation is I wanted to deal with the Banking itself thin that they would assist because I am a customer that just wants to settle my account instead I'm being send from pillar to post .I need to post my frustration I am totally disgusted in the manner that even consultants at the branch can't assist they have to make a call and even the people on the line are clueless. Imagine me asking for a settlement and yet they give me an amount even higher that what I owe what do you call that .I am sick and tired of banks taking advantage of us and thinking we cant even have a say .If I say I want to settle take into consideration the insurance that needs to be cancelled and the interest of the outstanding months yet you want to tell me that you are charging a daily interest what the hell is that when do you think hard working people will pay of that loan just because you think you can tell us what to do you think we stupid. This has to stop now I am so disappointed in FNB and I'm thinking of joining either Standard Bank or Nedbank the bank who assisted me in buying a car not even my own bank could assist me Nedbank did through MFC and I'm forever grateful but for my own bank shame on you shame on you is this how you treat your clients just go back and check how much money you made from me and this is bull**** there you have I'm sick and tired of you ripping me off .Please make sure you employ people that can assist in a professional manner because at the end of the even if you've loaned me that money I'm paying it off but you want to make money and thinking we will stay stupid, **** this , this is my money also and all I'm saying settlement why do we have that word is it just there for fun or do you really take interest in your clients I'm done with you .FNB BANK ******S THEMSELFS