FNB

I am so upset with this bank.Not only have they been taking money for "items paid-no funds",R150 each time,but I get no sevice from them when asking to help me find out what is taking my money.Sometimes this "items paid no funds"come x2 in a month,meaning its over R300 is loose each month,and i still don't know for what this is.When I call the fnb centre to find out whats this items paid ,no funds,they just tell me its fees.But all debid orders go off each month????

Yesterday I called the FNB call centre ,debid orders department,to ask them to help me change my debid orders to the 26th of each month,as I get paid on the 25th but my money only clears on the 26th each month.The consultant keep insisting that according to my records my payment date is earlier than I said.I don't know where they get a debid order date of the 23,24,25th of each month.I told the consultant that he must change my debid order dates because there won't be funds available to debid before the 26th of each month and its costing me money I don't have.He again said he can't help me and gave me an email adres thats not working.Where I sould raise my complaint.

I am very unhappy and I would like this issues to be sorted out asap,as I can't loose anymore money.

Reguards