FNB

First National Bank is not treating us as their customers, I transfered the amount of R4000 and R2000 to my partner then the money that was transfer it is written uprossesed in my partner's capitec bank app but in my fnb app and statement as well as my partner's app and statement it written dat the money was sent. When i went to fnb they said I. Must call the online reversal department to do a follow up when I call they said that department doesn't have a direct number so I must email them so I've done a number of emails but no1 is responding. At the branch they don't help me with anything. FNB is this the way we should be treated just because we are black? Or should we change the bank coz ur consultant are useless or should I expose u further??? *** /*** that's my numbers am tired of fnb dey treat us like we are nothing it's been 3 months now no 1 is helping me FNB my fall!!!!!