bP
bheki P

1 reviews | Active since Jan 2020

24 Jan 2020, 12:37

FNB

I bank with FNB for a decade, all of a sudden I have minus for monthly fees, but I bank with them and they told me that I sign the contract with on the 23rd so they have to debit on that date, so they not advising their client of that loophole, its a ******* because now they have monthly fee to charge me in which its ohk and the minus I don't get it because I bank with them for 25th of every month on this day they decide to go debit on the 23th January 2020, not even the 24th, so now I have to pay double, please people advise here, is there honest bank in RSA need to move.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jan 2020, 12:56
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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