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Asad A

1 reviews | Active since Apr 2010

05 Nov 2024, 14:58

FNB ****

Hi. So I cancelled my credit card and cheque with FNB in November 2023 and received reference numbers as proof of termination. Since March this year I have been receiving emails from FNB regarding an outstanding balance on my credit card of R 942. When I call the bank they seem to find my account or know what I am talking about. They did inform me that accounts cannot be closed with outstanding balances.

It is laughable that a bank as large as FNB have no principles whatsoever. The letter that was sent to me was not even dated correctly not signed and the English sounded like it was written by a left handed 2 year old.

Shame on you FNB.

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Replies (1)
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Asad A's update05 Nov 2024, 15:43
Reviewer Update
Perfect.

Reference Number for account closures are as follows:

Credit Card Account (Closed on the 30 Nov 2023)
CAS-***9-H6N3Y8

Cheque Account (Closed on the 06 Dec 2023)
CAS-***1-P1F2C5

Please ask your marketing to stopping sending unsolicited emails as well.