Fnb *****

My account has been on hold they said I was paid with ***** funds , how would I know if someone has done ***** . Ok they asked for proof of payment and reason I received the 2k I sent everything . It’s been days buy the analyst seems not to be interested I went inside the bank no help , I called still no help they keep saying I should wait for Thabo to work on it it’s been a week plus waiting on the same Thabo to fix this . Who makes ***** for 2k . The guy who sent me the 2k also tried calling and emailing so they can fix my account but till now I dunno if I’m supposed to beg him to work on my account or what . Fnb putting accounts on hold for no reason