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mariemc M

1 reviews | Active since Jul 2016

25 Jul 2024, 15:08

FNB *****

On the 27th June 2024, *****ulent online shopping was done on my premier account to the value of R238 000.00. I have ever since been trying to get a person at FNB to take responsibility and advise me when these *****ulent transactions will be reversed and/or refunded. I keep on being advised that my query is escalated - an escalated query DOES NOT REFUND MY MONEY !!!!! Why do I have to suffer the consequenses of inhouse ***** and theft ??? This was an inside job - the lady from FNB that phoned me knew exactly what was going on and which kind of messages I was suppose to get ???? I now have to suffer whilst I trusted a bank to look after my savings ? And if this is not bad enough, the *****ster even transferred money from my Trust account as I am an Attorney. I have now reported the ***** of the trust account to the Law Council. I URGENTLY need those payments to be reversed and the money to be refunded to me.

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mM
mariemc M's update25 Jul 2024, 16:32
Reviewer Update
Dear Sir, thank you for referring my query to FNB - FNB keeps on sending me reference numbers and escalating the matter yet I am not getting my money back - it has been four weeks that I have waited patiently for FNB to investigate this matter. R238700.00 is not small change and why should I wait such a long time for them to investigate this matter when I have not even had a phone call to request whether I had any details of the *****ster ??? I need my money back in my account. I am an Attorney and have advised all my colleagues with bank accounts at FNB to be on the watchout - the *****ster even transferred money from my trust account in order to facilitate her *****ulent online shopping and still fnb is just investigating, investigating and investigating, GET YOUR INSURANCE TO PAY BACK MY MONEY and then you can investigate for as long as you want. In the meantime, why should I be out of pocket ???
Marie Coetzee