FNB 3rd party Insurance lack of integrity by delaying payment to the uninsured little guy

I got into an accident in November when a client of FNB insurance hit my car from behind.She admitted to everything and asked that I claim from her insurance (FNB). I submitted my claim in November and now we are approaching the end of February and they have not paid for the damage done by their client.I did not have insurance when the FNB client hit my car and I think that is why they are dragging the payment and want to frustrate me financially.

All this experience has taught me is that, for an insurance division/company,I would not consider them to represent me,since they have shown their lack of integrity in settling 3rd party liabilty when as their client I had admitted fault and have been paying a premium.

They have been dragging me from pillar to post and saying the same sentence for the 3 months,we are waiting on assessment file,the file is with management for final review.They don't seem to care if my car is fixed or not because I am not their client.

Sad but true as to how the FNB insirance giant abuse the little guy.