FNB

I'm having the worst time simply activating a bank card. Firstly it took nearly a week to setup a simple cheque account. Now that the account has been set up and funds have been deposited I am being sent from pillar to post. I've spent nearly an hour on hold today waiting for one the call centre agents to advise as to the status of my query. She put me on hold and I have been holding ever since. So much for a seamless process and digital innovation.