FNB
Im hoping by posting on here that ill finally receive help with a very simple request of changing a debit order date for my personal Loan. Cause its become so frustrating having to hold for 20 to 30 mins and still not get through to anyone. I am so disappointed with FNB's customer service. This is not the first time that i have had this issue of having to hold for prolonged periods without any help. Very disappointing
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FNB (First National Bank)'s replyOfficial
18 Jun 2019, 13:29Good day Jaylene Naidoo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Jun 2019, 13:29
Official
Good day Jaylene Naidoo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***