SP
Sonja P

1 reviews | Active since Mar 2019

07 May 2019, 08:57

FNB

Im done woth fnb, the service is horrible. I got a credit card from anothet bank, no issues at all. My own bank (FNB) kept declining me. When i contacted them to help me, to tell me how i go about to transfer my stuff, as i will be opening account at another bank where they actually assist. Then thay wanted me to send all documents to see what they can do regarding credit card, so i did, unfortunately, because almost two weeks later, no feedack. I will not send new updated documents as i did when was asked of me. Has terrible service this week, holding over hour on phone to dispute something as can only do over phone now.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 May 2019, 10:40
Official
Good Day Sonja Pretorius
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
 Ref: *** 

Regards, Hello Peter Team Tel number: ***