FNB

After a month of frustration I have still not received any professional assistance from FNB.

I have been constantly calling, mailing and all that is being requested is a proof of payment.

FNB made a payment on my behalf to and external service provider. For me to close this account the service provider is requesting a proof of payment.

To date i have had no luck with the help of FNB and puts me in a real fix as this was to be settled a month ago.

Its really frustrating not getting the assistance needed and being transferred from consultant to consultant.

As a trusted banking institute who has us as loyal customers need to be more diligent in dealing with certain cases and making sure that customers are professionally dealt with instead of just making business/sales top benefit your own.

As typing this review, I am on hold waiting for a consultant to answer as I have yet again been transferred from pillar to post.

Frustrating and disappointing!