CG
Charles G

1 reviews | Active since Apr 2019

06 Apr 2019, 10:30

FNB

Call center is just pathetic! One keeps being referred to numerous agents in different departments and still doesn’t get any assistance. We get charged absurd charges and still get ****py service. The ombudsman needs to ponder upon charges and protecting clients from such unacceptable treatment. Unbelievable!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2019, 12:45
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)