NB
Nick B

1 reviews | Active since Aug 2015

05 Nov 2018, 07:51

FNB

We were hijacked and ****** of our car and all belongings in it on 18 Nov '18 at around 7:00 pm.

My son stopped our cards and cell phones that night but R8k was gone already.

I visited my branch and completed forms, ordered new cards etc.

It is now TWO weeks and I have yet to hear a thing from FNB re my loss.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Nov 2018, 09:31
Official

Good Day Nick

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

NB
Nick B's update05 Nov 2018, 10:52
Reviewer Update
Correction: 18 OCTOBER 2018.