1 reviews | Active since Sept 2018
FNB
Six weeks ago, I app**** for a new business card at Cresta FNB and was told that it'll take up to 5 working days. I went to the branch twice to collect. And on both occasions, I was told the card is not ready and I should wait for an sms. I went back again yesterday, only to be told that maybe my card is still with the courier company. This is not acceptable, I cannot wait for six weeks for something that was supposed to take 5 working days.
Good Day Refiloe Mojapelo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Refiloe Mojapelo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***