WT
Willem T

1 reviews | Active since Jul 2014

14 Aug 2018, 14:33

fnb

I am under debt review and have a court order that was agreed with all party's. including fnb. on my cheque account that was included. on the 04/08 sars made a payment of R 7884.67 in my account I was only able to withdraw R3326 of that money after trying to get the rest I cant find no one that is willing to help me. according to the deb review and the court order they are not allowed to take any money out of the account because they have agreed on a monthly fix amount. so they are busy steeling money from met that are already struggling financially. Fnb is taking food out of my children's mouth. I don't think its right for a big financial institute to do that. when u doing well they all over u and just want to help and give u more but when u struggling thy will even kick u when u on the ground and take the last peace of bread out of your mouth. so what im saying is that at the time that I hade some money they helped very eagerly but now that im struggling I cant get any one that is willing to help get me my money back that they were not suppose to take.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2018, 15:07
Official

Good Day Willem ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Debt review to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***