TF
Tanya F

1 reviews | Active since Feb 2018

10 Feb 2018, 20:54

fnb

im very unhappy i made a mistake and want to transfer my rent money and by mistake i transfer it in my overdraft account i phone over 200 out of airtaime and everyone say they cant reverse it this was my rent money and sit without sleep place as they lock my house untill my rent is been paid very dissapointment think of change banks as bad services as this is urgent

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2018, 09:37
Official

Hello fabriciusa ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***