1 reviews | Active since Feb 2018
FNB
Hi
Last week i app**** for an FNB Temp Loan which was approved and paid to my account.
Yesterday there was money deposited in my account for my brother's school fees but FNB just deducted that amount and paid itself for the loan.
Now im in a crisis and they are not assisting me at all as i was planning to pay back their money on the 15th when i get paid, the contract says the payment has to be made in 31 days, it has not even been 10 days since i took the loan.
This is not right!!!
Hello Thozeka90 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Thozeka90 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***