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Neil N

1 reviews | Active since Dec 2010

29 Jan 2018, 12:11

FNB

I'm trying to get statement for my investement account but to no avail, when you try to get statements from the accounts tab there is none available. It is not available on the online platform, I've tried using the "Contact us" feature last week, no one has contacted me. How do I get statements? I need this very urgently for SARS.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2018, 12:43
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***