1 reviews | Active since Nov 2017
Fnb
#super annoyed with fnb and their service. For an admin error that their staff committed and took them 3years to find that out and then u debit my account saying that I am in arrears but don't reply to my million messages until I pm'd FNB on facebook then assure me last month after debiting me again that it won't happen again lo and behold it happens again this month. Is this your customer service and this how you help?#fnb #patheticservice#superannoyed
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)