AK
Aarefah K

1 reviews | Active since Oct 2019

17 Oct 2019, 12:43

Fnb

Fnb customer service is very poor...I asked for my statements not to come via my post and to rather come via email ...they actually finish up airtime by keep asking 2 enter ur I'd number nd card number and still dont end up assisting you...why would fnb even send someone's statement via post without the persons permission

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2019, 14:29
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

 Hello Peter Complaints Team 

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