FNB

<p>Gautrain renders a terrible service, from the call centre to head office</p> <p> </p> <p>even the team leaders are of no help so i dont even know how they manage their staff</p> <p>day 14 and still i did not receive my refund as promised from the customer service reps. all documents provided as they requested now they shuff me around like an idiot</p> <p> </p> <p>they dont communicate with us as to how far a query is yet it is our ****en money that pays their salaries</p> <p> </p> <p>people might as well go back to using their own transportation.. they are quick to say invalid pass when you short a R1 to go through but usless to refund people their money</p> <p> </p> <p>they say they are efficient to solving their queries 7-14 days </p> <p> </p>