1 reviews | Active since Jan 2017

04 Aug 2017, 12:35

FNB

<p>FNB !!!!!!!!! Good day, I would like to bring to your attention the hold in my business account ********** 8120, for which I have submitted the required documents on the 31st of July 2017, called the business desk but got no help , I really need to transact and the hold is obstructing my business, all documents are in order according to the consultant called Thabo Phala but he doesn't know when will the account be unfrozen...</p> <p>I need help on this, it's holding me back. This is beyond the 3 business days turn around time as per your automated reply.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2017, 14:18
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)