fnb

<br> My phone contract expired and I decided to get a new one.Because of the hours I work I decided to get one through FNB so they can deliver which sounded very convenient. I was approved immediately. That was 2 weeks ago. Ordered the Iphone 6 64gig. Last week they delivered a box and I saw it was the Ipad Air. I still have it till today. Contacted them, after numerous attempts i got through to someone who said they will exchange it. A week later and still nothing. I could have gone into a service provider store and get it immediately. They Ipad came with a Cell C sim card. Thats not what I wanted. No one asked what service provider I wanted. They even deducted money without my consent. Now I'm sitting with a item that i don't want and don't feel the need to take responsibility for. I want the whole contract to be stopped immediately as i already made other arrangements for a new phone. If someone kept in touch with me from the beginning it would have been a different story. As a FNB customer i feel its very unprofessional and i need someone to contact me ASAP to clear the contract and collect their Ipad Air that I didn't want. If you want to keep a customer you will sort this out.