FNB

I have been a FNB private wealth for long now. And now I have to apply for a home loan. The private banker i am dealing with is very unprofessional. He does not read the documents properly. She apply for the wrong amount. furthermore she never keep to her words about when she will come back to me. I escalate the matter even send an email, but still the same again. Could you please help me to get someone I can talk to. Everytime I call the private wealth suite directly... Its a higher call volume. FNB bring all those renovation and then they cant deliver. They have more than they can chew!! I regret having been banking with them!!