1 reviews | Active since Jul 2016
FNB
<p>FNB advertises ad nauseam about how you can swap your account and/or open a new account within hours - simply apply on line and Bob's your uncle, right? </p> <p> </p> <p>Wrong!</p> <p> </p> <p>I app**** for an account on the 16 December 2016 and it still isn't open. In fact I asked them to cancel my application today. Have had about five separate requests now for "one last document". Then "please redo, document is too faint" etc. Almost sounds unbelievable to say this, but it is worse than Telkom.</p> <p> </p> <p>Just shows - never believe what you see on TV, hear on the radio or read in the press.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)