1 reviews | Active since Nov 2016
FNB
<p>I opened a cheque account at FNB and I was advised by consultant Leshan that i can save and to withdraw my saving if I give 32 days notice. When I called inn to today to give my notice I was advised that it a 3 months notice, which i was not advise before I was saving money for Dec and now I am told I can only get 15% of my saving and being charged penalty which will not help me anyway.LACK OF INFORMATION AT THE FNB</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)