1 reviews | Active since Nov 2016
FNB
<p>Being a customer for 15 years plus fnb sucks big time!!!! After phoning the online banking number countless times, and basically al the fnb branches in pretoria and holding on for about 20 minutes on each call without anyone answering except for a irratating voice which could be used as a weapon off mass distruction in iraq , saying that they are experiencing higher call volumes i could not get a hold of any fnb branch or employee. Just for the fun off it i picked up the phone and phoned capitec were i dont even have an account plus the branch was situated in mamalodi and they answered after 5 rings. Fnb's standards have realy went down the drain. All they have left going for them are nice couches to sit on.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
