FNB

⭐ 1 STAR — DISGRACEFUL SERVICE FROM FNB My bank card was cloned and R2,500 was *****ulently withdrawn. I reported the ***** immediately, stopped my card and followed all the required procedures. What followed was completely unacceptable. I later discovered that the investigator had misrepresented when the investigation started, and days after my report, apparently nothing had even been done. A month later, I followed up again and still received no meaningful answers or progress. FNB staff repeatedly promised to call me back with updates — and simply never did. I am a Private Client, yet I have been left chasing FNB for answers about my own money and a serious ***** complaint. Poor communication, broken promises, unacceptable delays and zero accountability. If this is how FNB treats a Private Client when dealing with *****, I strongly recommend thinking twice before trusting FNB with your money. Extremely disappointing and completely unacceptable. ⭐