FNB

My apologies it will be my 3rd and last complaint about FNB and telling the world about their poor lack in their services. I have contacted FNB to sort out some of my debit orders that I disputed it was for R12k, I got only R1000 back? Not the 1st time. Then secondly I have asked when I phoned FNB to please downgrade my FNB profile and cards, this was over 3 weeks ago and still haven't received any bank cards, my bank card is blocked, I have to use online banking to do business as I have no bank cards and then 3rd my profile is still the same nothing done as I have requested. The Cherry On Top was when I had a emergency OP and then put my claim in on my Hospital Money Plan at FNB it was declined 2 times. I had paid out of my own pocket the doctors and hospital you can guess it was not small change putting myself in a very difficult situation as we pay our policies every month no arears and then get declined as I was 43 hours in hospital and not 48 hours got declined for 5 hours and for being honest as I could asked the hospital to complete the correct hours on my discharge form they would have done it. I send them emails to cancel all my other 4 policies as I have being with them for many years and was a loyal customer to FNB as I have now doubts that my other policies are safe to have with them, and the last letter that I received was so rudely conducted in wording that said that if I should dispute again they will find another issue to decline my claim. Can you believe? They have to go and look at their ratings on here and start to wake up and see how many clients they are chasing away and that is so unhappy with the feedback and their care for their loyal clients. They really need to wakeup and smell that its 2022 and not Frisco coffee 1860.