Fnb

I had a fnb personal loan account with fnb. After getting a 20% discount to settle the account I am unable to get a settlement letter from them. After 100s of calls and emails, everytime I get told the matter will be escalated to a team leader. The account was paid up on the 14th of May and till this day I am getting the same old story. I have requested to speak to a team leader but also to jo avail.

PATHETIC SSERVICE FROM FNB