FR
Frans R
1 reviews | Active since Jul 2011
11 Jan 2019, 13:53
Flexi Fixed deposit refusing to release funds
I need the funds Total amount without penalties released to use as i can't buy anything to eat but FNB persists the funds can't be released what kind of bank is this ? I don't need the terms and conditions explained to me as i understand but i unfortunately need the money
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Replies (8)FR
Frans R's updateReviewer Update
11 Jan 2019, 14:19And in addition to this i can't close the flexi fixed deposit as i'm not receiving any notifications in my banking app, the notification settings on my device is fine
FR
Frans R's update11 Jan 2019, 14:19
Reviewer Update
And in addition to this i can't close the flexi fixed deposit as i'm not receiving any notifications in my banking app, the notification settings on my device is fine
FR
Frans R's updateReviewer Update
11 Jan 2019, 15:12no response
FR
Frans R's update11 Jan 2019, 15:12
Reviewer Update
no response
FR
Frans R's updateReviewer Update
11 Jan 2019, 15:23After this i'll maybe close my bank account with FNB
FR
Frans R's update11 Jan 2019, 15:23
Reviewer Update
After this i'll maybe close my bank account with FNB
FNB (First National Bank)'s replyOfficial
11 Jan 2019, 16:24 Good Day Mr. Roodt,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply11 Jan 2019, 16:24
Official
Good Day Mr. Roodt,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FR
Frans R's updateReviewer Update
12 Jan 2019, 10:09I was contacted phoned by a consultant yesterday who told me the investment department will contact me today 12 Jan but i haven't been contacted yer
FR
Frans R's update12 Jan 2019, 10:09
Reviewer Update
I was contacted phoned by a consultant yesterday who told me the investment department will contact me today 12 Jan but i haven't been contacted yer
FR
Frans R's updateReviewer Update
12 Jan 2019, 13:19No phone call like promised
FR
Frans R's update12 Jan 2019, 13:19
Reviewer Update
No phone call like promised
FR
Frans R's updateReviewer Update
14 Jan 2019, 08:18No response from FNB since i spoke to a consultant that said the investment department will call which never happened
FR
Frans R's update14 Jan 2019, 08:18
Reviewer Update
No response from FNB since i spoke to a consultant that said the investment department will call which never happened
FR
Frans R's updateReviewer Update
14 Jan 2019, 12:55No reply No response
FR
Frans R's update14 Jan 2019, 12:55
Reviewer Update
No reply No response