1 reviews | Active since Jul 2018
Flexi fixed deposit bull****
I have tried to withdraw money from my flexi fixed deposit account for SEVEN days now. The cellphone banking app sends out an error with a number to phone but the operator is either unavailable or there is a technical error. I created this account specifically because it seemed simple enough and not too many terms and conditions but now that I actually need it, it's impossible to withdraw my money!
I would not recommend this kind of account to anyone. Very bad service.
I am so disappointed because I have never had trouble with FNB before.
Good Day Roche Lombard ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Roche Lombard ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***