FR
Frans R

1 reviews | Active since Jul 2011

14 Jan 2019, 09:16

Flexi Fixed Deposit

Since i asked for my Flexi Fixed Deposit to be released i had nothing but promises the investment department hasn't been in contact to help release the funds as promised

0
Replies (5)
FR
Frans R's update14 Jan 2019, 09:26
Reviewer Update
Probably trying to wait it out till the 16th
FR
Frans R's update14 Jan 2019, 12:54
Reviewer Update
No reply No response
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2019, 13:03
Official
Good day, 
 
 Thank you for your posting and for bringing this matter to our attention. 
 
 I have escalated your comments to FNB Investments Department and have requested that they make urgent contact with you. 
 
 I do apologize for any frustration and inconvenience caused.
 
 Regards, 
 Hello Peter Complaints Team
*** (option one)
FR
Frans R's update14 Jan 2019, 13:25
Reviewer Update
I am also "Not receiving Smart inContact message? Check your notification settings and your internet connectivity" It's not my Internet activity probably still registered on my old phone which is broken Not In Use
FR
Frans R's update22 Jan 2019, 15:41
Reviewer Update
FNB i complained about this before i can't do a future dated payment or delete my old phone to do that do i have to go into a branch ?