FR
Frans R

1 reviews | Active since Jul 2011

09 Jan 2019, 15:46

Flexi Fixed Deposit

FNB could i ask that my Flexi Fixed deposit amount R 401 be released into my savings acount as i only get paid end of January again not only a portion of that amount

Thsnk You

0
Replies (10)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2019, 16:37
Official
Good Day FransThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: *** Regards, Hello Peter Team Tel number: *** 
FR
Frans R's update09 Jan 2019, 19:11
Reviewer Update
I spoke to a consultant will only be available i need the money to get me through the month not by the 16th
FR
Frans R's update10 Jan 2019, 10:01
Reviewer Update
After talking to another consultant also told me I can only access a portion the situation as explained above R 50 won't help i'll be eating soup. If I'm not able to access all of the funds within the week my account will be closed with FNB
FR
Frans R's update10 Jan 2019, 10:15
Reviewer Update
I don't wan't an explanation on how the account works I need to access the R 400 as a total not a part of it. The ombudsman will also be notified
FR
Frans R's update10 Jan 2019, 10:36
Reviewer Update
Ombudsman complaint as mentioned https://obsportal.obssa.co.za/Complaints/Details?ComplaintId=a8fdd1e2-b114-e ********** - ********** 50a09
FR
Frans R's update11 Jan 2019, 13:49
Reviewer Update
Istill can't access the funds in my Flexi fixed deposit and i can't buy anything to eat but FNB persists that i can't use the funds
FR
Frans R's update11 Jan 2019, 14:35
Reviewer Update
And in addition to this i can't close or withdraw the R 401 in the flexi fixed deposit as i'm not receiving any notifications in my banking app, the notification settings on my device is fine
FR
Frans R's update11 Jan 2019, 14:43
Reviewer Update
???????????
FR
Frans R's update11 Jan 2019, 15:23
Reviewer Update
After this i'll maybe close my bank account with FNB
FR
Frans R's update14 Jan 2019, 13:26
Reviewer Update
I am also "Not receiving Smart inContact message? Check your notification settings and your internet connectivity" It's not my Internet activity probably still registered on my old phone which is broken Not In Use