Fleet cards not working

In July we experienced problems with the speed point that didn't want to do banking when a card is being swiped. FNB gave us a new speed point. I tried to swipe a fleet management card, error appeared where the speed point tells me card not allowed. After countless calls and emails, the FNB consultant informed me that there is no link between the different bank for the fleet management system. We did not ask anyone to remove the links for the Fleet managements. I have been having this problem since end of August. No one is willing to tell me the truth about why the fleet cards aren't working. I refuse to fill in forms again to add the link for the fleet cards to work again, I didn't stop the fleet cards link . I want the fleet cards to work again . I am fed up with this now.