AP
Aubrey P
1 reviews | Active since Oct 2019
30 Oct 2019, 10:03
Fixed Banking fees but get cahrge more
Please advice why do you charge more banking fees besides the monthly fee that a already pay 399.00 now its card fees courier fees value added services. on the end of the day the 399.00 banking fees accumulate to 700 en 900 a month. I have phoned and sent secure messages but yet no answer to may request
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FNB (First National Bank)'s replyOfficial
30 Oct 2019, 10:29Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply30 Oct 2019, 10:29
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***