Fix your systems

FNB has been taking me from pillar to post. I have been trying to stop a debit order higher than R200.00 but the only available assistance is through their automated voice that instructs you to stop a debit order on the app yet their app does not allow client to stop or reverse any transaction higher than R200.00. I visited a Dobsonville branch to reverse an incorrect debit order and was told that they are no longer allowed to reverse debit orders. Now with the app that has a reversal limit, how does FNB expect me to resolve this and ensure that no further transactions are done on my account. This is really frustrating.