Fix your customer service

First I was transferred from pillar to post, some lines are answered and I’m overhearing conversations but no one is talking to me the whole call is unattended, then I get through to a consultant who doesn’t seem to be interested in nothing except rushing to end the call. Very disappointing placed on hold for no reason made to repeat myself, assumptions made on the request made and the tone of the whole call. Fix your consultants attitude towards service