KM
Khothatso M

1 reviews | Active since Jul 2018

25 Sept 2018, 05:45

Five fnb atms, at the only fnb in town, all out of cash almost every single Monday

It is actually becoming a huge frustration that you can't withdraw an ewallet or cash at westonaria pnp centre every other Monday morning. That branch has five atms , and all five have ZERO cash, on a Monday morning? How? It's the third time this happens to me and I'm actually quite fed up. The only fnb branch we can access anytime in the whole town and you get such services. Please correct this cause it is a frustration.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 08:19
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***