1 reviews | Active since Sept 2016
Fitbit delivery
<p>I ordered a fitbit through FNB and the initial delivery was amazing! Then within a week the fitbit stopped working so I called and they advised within a week a new one would be delivered and the old one collected. It's been 4 weeks and 4 phone calls later and still no one has kept me up to date. I am tired of calling and getting empty promises. Can someone please get back to me and ensure a fitbit is delivered ASAP.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the smart device department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the smart device department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)