FIST NATIONAL BANK AND BAD SERVICE

I went to First National Bank - Bluff Branch on Saturday. I sat forever in the que as the \system was slow"<br> <br> When I eventually went to the cubical to request a new bank card and my internet banking to be unblocked. I was told they could not assist me as my temp id was not sufficient. I needed to get supporting documents in order for them to assist me. <br> They wanted me to leave the bank and then got to the police station to get an affidavit as to why I did not have my original ID Document and then return to the bank. <br> <br> The service level I am looking for is at the door advising me of the additional requirements"