1 reviews | Active since May 2015
First Under debt review-Now given 21% interest rate
<p>I have never been soooooo fustrated with a bank like i am now with FNB, I even regret coming on board. I was under debt review at FNB i don't know how but then it was rectified on Friday. So today i tried to apply for the credit card and guess what ?! 21% interest rate-Really fnb? I don't even pay that much for my car and I'm being told its because of my credit report, what credit report because I'm clean and my risk profile is on 1. I'v never been so disappointed by a bank like FNB. </p>
Good Day Miss Maduwe,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss Maduwe,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)